Shipping policy
At BijouxDeReve, we are committed to providing you with a smooth and reliable shipping experience. Please take a moment to review our shipping policy below:
Shipping Methods
We offer several shipping methods to accommodate your needs, including standard shipping and express options (where available). The estimated delivery time varies depending on the destination and the selected shipping method.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping destination. Rates will be displayed at checkout before you finalize your purchase.
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
Standard shipping usually takes 5-7 business days, while express shipping can deliver within 2-3 business days. Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track the status of your shipment.
International Shipping
We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.
Damaged or Lost Packages
In the rare event that your package is damaged or lost during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue promptly.
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to reach out to us at [email protected].