Faq

Frequently Asked Questions

  • What payment methods do you accept?

    We accept major credit cards such as Visa, MasterCard, American Express, and PayPal for all transactions on BijouxDeReve.

  • Can I return or exchange my purchase?

    Yes, we offer a 30-day return policy. Items must be in their original condition and packaging. Please refer to our Returns Policy for detailed instructions.

  • How long does shipping take?

    Shipping typically takes 3-5 business days within the United States. International shipping may take longer, depending on the destination.

  • Do you ship internationally?

    Yes, we ship worldwide. Shipping costs and delivery times vary by location. Please check our Shipping Policy for more information.

  • Are the products made of real materials?

    All our products are made from high-quality materials including genuine metals and gemstones. Detailed material information is provided in each product description.

  • How can I track my order?

    Once your order has been shipped, you will receive a tracking number via email which you can use to track your package online.